Find a Client Record
This guide will show you how to Find an existing Client Record in the database.
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You can search for clients by Name, Client Group, Client Field or View all Clients. It is possible to export the search results into an Excel spread sheet. |
Step-by-Step Instructions
A. Find Clients by Name
- Login to Administration area of your website
- Select Clients
- Select Find Clients
- Select Find Clients by Name
- Enter the client's name or email address into the search box
- Click Search
- A list of clients who match the details you entered into the search box will display.
B. Find Clients by Group
- Login to Administration area of your website
- Select Clients
- Select Find Clients
- Select View Clients by Group
- Select one or more Client Groups
- Click Search
- A list of all the client's in the selected group/s will display.
C. Find Clients by Field/s
- Login to Administration area of your website
- Select Clients
- Select Find Clients
- Select Find Clients by Field
Option 1 - Refer to screen shot 3: This section will return clients who must meet all of the specified search criteria
- Select the Client Field you wish to search by, e.g. State or Next Date to Call etc (refer to screen shot 3, step 2)
- Select how you wish to search for the criteria, either Equals, Not Equal, Greater Than or Less Than (refer to screen shot 3, step 3)
- Enter the Answer you wish to search for, e.g. State > Equals > Victoria or Next Date to Call > Less Than > 20/09/2013 (refer to screen shot 3, step 4)
- Click Search
- A list of clients who meet the all of the specified search criteria will display.
Option 2 - Refer to screen shot 4: This section will return clients who meet at least one of search criteria specified
- Select the Client Field you wish to search by, e.g. State or Next Date to Call etc
- Select how you wish to search for the criteria, either Equals, Not Equal, Greater Than or Less Than
- Enter the Answer you wish to search for, e.g. State > Equals > Victoria or Next Date to Call > Less Than > 20/09/2013
- Click Search
- A list of clients who meet at least one of the specified the search criteria will display.
Option 3 - Combine Option 1 and Option 2
- Combine Option 1 and Option 2 to search for clients who must meet specified criteria as well as at least one of the other criteria.
D. View All Clients
- Login to Administration area of your website
- Select Clients
- Select Find Clients
- Select View all Clients
- Click Search
- A list of all clients within your database will display
Please note: You have the option to export any client search results into an Excel Spread Sheet.